What Sets Us Apart

precision auto repair west springfield m

What Sets Us Apart

Voted "Best Auto Repair Shop" in West Springfield, MA

Google's "Top Rated" Auto Repair Shop, 4 years running


Some repairs can take a few days and in other cases we can run into some unexpected “hiccup’s” delaying us above and beyond the initial estimated completion of the repair, there’s no reason you should be left stranded. In either case Precision Auto Repair will pay the cost of a rental car while we are repairing yours. We make all the arrangements and take care of transportation back to our shop when the vehicle is finished.

*Please be advised that we do not provide rental cars for normal scheduled maintenance such as an “Oil Change“. Rentals are never provided for services that take less than 1 business day. For transportation during repairs or services that take less than 1 business day see “Courtesy Transportation” below.


Repairs rarely come up when you’re prepared for them. They can create a huge inconvenience and if you haven’t set aside money for them it can make the situation much worse. This is why we have teamed up with a lender that specializes in Financing Auto Repairs to meet the needs of people with good and bad credit. There are even some plans available for people with excellent credit that will allow well qualified individuals the opportunity to take up to 12 months Same As Cash. Learn more about this here.


Being without transportation and trying to arrange for rides while your vehicle is in for service can be a real headache. So we have a Free Shuttle Service that’s ready and waiting to take you back to


your home of office. Then we’ll pick you up when your vehicle is ready.

We also utilize Uber for those rare instances that the Shuttle is in use and you have a tight schedule. Don’t worry, we pick up the tab for the ride.


In some cases the customer just can’t get to us but their vehicle still needs service. So we created the Precision Valet Service. This service will allow us to pick up your vehicle at your office, home, or other designated location and return it upon completion of service. The only catch is that the vehicle needs to be registered, insured, safe, and running properly. (Please note that this service is only available by appointment for existing customers)


Sometimes the vehicle will just need to be towed in. In this case we will make all the arrangements to get your vehicle here as quickly as possible to ensure that it’s completed as quickly as possible.


Precision Auto Repair will send you an e mail to remind you when your vehicle is due for periodic service or any other required maintenance or repair.


It’s just as simple as clicking here and one of our staff will confirm your appointment.


Have an extended dealer warranty? We are approved by most all Dealer Extended Warranty Companies to do any needed repairs. You pay your deductible, (if applicable) and we will bill the warranty company … .It’s that easy.


Precision Auto Repair also tracks the history of your vehicle’s service. At your request, we will provide you with a print-out of all services Precision Auto Repair has performed on your vehicle. This will help you keep track of warranties, purchases and repairs and can be used for tax purposes or when you sell your vehicle


Preventive maintenance is the key to ensuring lower and less frequent repair bills. At your request, Precision Auto Repair will provide you with a print-out of your vehicle’s manufacturer recommended maintenance schedule.


Our store has free wireless internet for our customer’s use – Work While You Wait


At Precision Auto Repair we stand behind our repairs. We do this by using only the highest quality parts, installed by Trained Technicians, and back it all up with a 3 Year, 36,000 mile Nationwide warranty and Free 12 month roadside assistance on most repairs. Click here to see our warranty breakdown.

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Waiting on Repairs Can Cost You More

Here at Precision Auto Repair we're firm believers in the fact that Auto Repairs cost less when spotted early. Preventive Maintenance is the key to lower repair bills.

Below are some examples of customers that waited a little too long....

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