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Meet The Staff


James Stephenson


James started his career in the automotive field at the age of 14 by working at a local gas station. He quickly excelled and by the age of 18 became a Fully Certified Master Technician. At the age of 22 he opened Precision Auto Repair (for more information see About Us).


After well over 20 years in the automotive industry James still maintains his Master Certification, has received local and national recognition for Auto Repair Excellence, has a hit Podcast "Boys Under The Hood", works as a business coach for the top Automotive Coaching Firm, and has the same passion to help people as he did when he started in the industry.

In his spare time James enjoys spending time with his wife and family, while staying active.


Service Manager


Matt came to us with a strong history of customer service and business management. He quickly worked his way up to his current role as Service Manager.

His empathetic nature, attention to detail, and natural ability to lead others make him a perfect fit for this position.

In his personal time he enjoys spending time with his wife and 2 children. It is also impossible to stump him with any Game of Thrones Trivia. Many have tried, all have failed to stump the big guy.

precision auto repair west springfield m
precision auto repair west springfield m


Aka "Irish"

Shop Foreman


Randy is a wonderful Master Technician with well over 20 years’ experience. While Randy is an incredible “all-around” Technician he excels at electrical diagnosis as well as “problem” vehicles.


In our industry most Technicians like to shy away from those issues. Not Randy! He loves being able to fix things that no one else can. We’re lucky to have him.

In his spare time he enjoys spending time helping at a family business he owns with his brother. He also enjoys restoring a project car he's been working on for some time now. We look forward to seeing the finished product!!


Aka "Little Papi"

Ricardo came to us with just about 20 years of experience as a Professional Automotive Technician. He enjoys working on larger and more intricate repairs such as engine rebuilds, timing chain repairs, and engine reseals. Which is awesome because he’s incredibly good at them.

Ricardo is originally from The Dominican Republic and became a US Citizen in July of 2019.

He enjoys spending his free time with his wife, children, and dog "Freddy".

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