About Precision Auto Repair
At Precision Auto Repair, we are proud to care for the drivers of Western Massachusetts and Northern Connecticut. Since opening our doors in 2005, our founder James Stephenson has built this shop on skill, honesty, and a genuine love for helping people stay safe on the road.
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What began as a small West Springfield shop quickly grew through word of mouth and trust. Thanks to our customers, we have been voted Best Auto Repair Shop in Springfield and The Best Auto Repair Facility in West Springfield for nine years in a row. We have also been honored as one of Googles Top Rated shops in the country and featured in Ratchet and Wrench Magazine.
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Our team of skilled automotive technicians provides everything from oil changes and brake repairs to diagnostics, suspension work, transmission repairs, and more. We use the latest equipment, but more importantly, we take the time to communicate clearly so you always understand your vehicle and feel confident in every decision.​
We are also deeply grateful for the community that supports us. Giving back is a core part of who we are. Every year we run food drives, coat drives, and donation events that help local families stay warm, fed, and supported. These efforts mean a great deal to us and allow us to make a real and positive impact right here at home.​At Precision Auto Repair, you are not just a customer. You are part of our story and part of the community we proudly serve.
Our Team
Family-owned and operated for more than 20 years, Precision Auto Repair has built its reputation on trust, teamwork, and commitment to our community. We’re proud to care for the vehicles of neighbors we’ve known for generations.
Nick
Service Manager
Oversees your service experience, keeps communication clear, and ensures everything runs smoothly from start to finish.
Devon
Marketing
Manages our online presence, promotions, and community outreach to keep customers informed and engaged.
Ricardo
Head Technician
Leads the shop floor, sets repair standards, and ensures quality and consistency across all work.
Alex
Skilled technician responsible for routine repairs, maintenance, and supporting more advanced diagnostic work.
B Level Technician
