Suspension and Steering Repair in West Springfield, MA
Short answer: a clunk over bumps, a loose feel or a bouncy ride usually means a worn bushing, ball joint, strut or link. Worn parts affect steering and stopping, so get it checked soon.
A clunk over bumps, a loose or wandering feel, or a bouncy ride usually means a worn suspension part, often a bushing, ball joint, strut or link. At 12 South Boulevard we find the exact part, show you a photo, and fix only what’s worn.
12 South Boulevard, West Springfield, MA 01089
Over 400 five star reviews on Google. Mon to Fri, 7:30 AM to 5:00 PM.
Does this sound familiar?
- A clunk or knock over bumps
- The car feels loose or wanders on the road
- A bouncy or rough ride
- Steering wheel vibration
- Uneven or cupped tire wear
- A pull to one side
How we handle it.
Ball joint replacement, strut replacement, control arm replacement and shocks are everyday jobs here. Potholes and road salt in western Massachusetts are hard on all of them.
Some of our recent finds: a rear shock that had completely broken apart and was causing a deep thud over every bump, and a Subaru Forester whose control arm bushing had failed after we’d flagged it as wearing on an earlier visit. Catching wear early is the point of the photos we send.
Worn parts also chew up tires and knock the alignment out. Alignments are done at this shop too, so we can finish the job in one visit. Repairs carry a 3 year, 36,000 mile warranty.
Simple and clear.
We inspect and test
Our technicians find the real cause, not just the symptom.
You see it and approve
You get photos and a plain explanation. Nothing starts until you say yes.
We fix it and back it
Warranty: 3 years or 36,000 miles. Our labor is guaranteed for life.
Come see us in West Springfield.
From a West Springfield customer.
First time customer. Very impressed! Nick listened to me and explained everything so I could understand it. Amy the front end contact wad also knowledgeable and very friendly! Very quick service. I found my new mechanic!
What our customers say.
This auto shop gave me a great experience. They communicated to me every step of the way and kept my car in great condition. They fixed my overheating engine issue within just a couple of days. Amy and Nick were very professional and I would refer anyone to their shop. 10/10.
Friendly, professional, knowledgeable, diagnosed my car issues quickly and accurately. Upfront with the amount of work needed and repair costs.
First time customer. Very impressed! Nick listened to me and explained everything so I could understand it. Amy the front end contact wad also knowledgeable and very friendly! Very quick service. I found my new mechanic!
I love you Amy and Nick you guys are truly a blessing… I have sent you all of my friend the price were the best around thank you so much.. ♥
Precision Auto says it all. I'm fairly new to the area and now I know where to bring my car. Great work at a fair price.
Precision is the only place my family uses to our car needs. They are honest, reliable and really care. I have been using them for years now. I highly recommend them. You will NOT be disappointed
I always am treated like family by the staff at Precision. They are friendly, highly competent, knowledgeable and fair.
As always, Precision took care of my car with 100% satisfaction. Highly recommended.
Very curious and very polite and professional the quality of the work was great will use Precision again
Very helpful and thorough. Won’t bring my car anywhere else.
Precision auto saved my butt! Absolutely amazing and courteous people! Saved me a ton of money too, couldn’t believe it!
great service, communicated very well and Amy and Austin were very helpful when I had to pick up after hours
Quick, affordable, and friendly. Loved that Joyce took great care of me while I waited for my car to be completed. Everyone was knowledgeable and made sure my car was good to go!
Every time I get service done at Precision they're very professional and helpful, I highly recommend them for any work you need done to your vehicle
It was my first time here. Nick and Amy are absolutely wonderful friendly, courteous. I had no surprises everything was up front. I will tell friends and family. My new place.
The guys at Precision went above and beyond to help me out. They were very professional and did an amazing job!
I got a pre-purchase inspection here. Good communication, flexible, and they have snacks!
Good communication, easy scheduling, friendly and fair pricing!
I needed points in engine. Big job taking apart engine. Dropped off on Monday morning, car repaired Tuesday morning. Quite impressed with speed and work was awesome. I will be back again and have referred some friends to him as well.
Great group of people always a smile, very convenient to my schedule
Had an emergency flat tire and they were able to repair it and get me back on the road
Fantastic customer service and a pleasure to work with. Would highly recommend!
Very professional and accommodating shop that does honest & great work!
Friendly and knowledgeable, great place to take your car
First time coming here and I have to say it’s the best mechanic experience I ever had! Extremely honest and will only repair what needs to be done. Thank you so much you guys you definitely gained a new loyal customer! Most honest auto repair shop I’ve dealt with!
Awesome experience with Precision Auto! They diagnosed my Buick Verano fast, had great customer service, and even let me leave my car a few extra days while I was out of town. Great pricing as well, my car is good as new! Definitely recommend & will be recommending to others!
Always perfect service with OEM parts and warranty. This is a place that I trust.
My Nissan Rogue is over 10 years old, and she never made a fuss about anything until this past week when she was very ill. I brought her to Precision Auto Repair and they fixed her right up. Thank you!!
Questions about suspension and steering in West Springfield.
What causes a clunk over bumps?
Often a worn control arm bushing, sway bar link, strut mount or ball joint. We find the exact part.
Is worn suspension dangerous?
It can be. Worn parts affect steering and stopping. A broken shock, like one we replaced recently, makes that corner unstable.
Do I need an alignment after suspension work?
Often, yes, after parts like tie rods or control arms. We do alignments here.
How do I know my struts are worn?
A bouncy ride, nose dive when braking and uneven tire wear are common signs.
You might also need.
West Springfield drivers come from all around.
Ready when you’re ready.
Call our West Springfield shop during business hours, or book online in about a minute. Most cars are back on the road the same day.
